Important Note (Mar 30, 2020 Updates) Additional Delivery Time due to
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Important Note (Mar 30, 2020 Updates) Additional Delivery Time due to the COVID19

COVID19

IMPORTANT (Mar 30, 2020): Due to flight adjustments of some airlines, airmail services to the following destinations may subject to delay (Additional 21 - 35 working days):

Mail delivery services to the following destinations are subject to delay about 35 working days (as advised by overseas postal administrations)

Destinations Service Type
Africa Cameroon Air Letter
Asia Malaysia, Singapore All mail delivery services
(including Speedpost)
Georgia All airmail delivery services
(including Speedpost)
Europe Slovenia, Norway, Romania, Spitsbergen All mail delivery services
(including Speedpost)
Spain Speedpost and all surface mail delivery services
Central and South America El Salvador, Honduras, Jamaica All mail delivery services
(including Speedpost)
Chile All surface mail delivery services
North America Canada Speedpost and all surface mail delivery services

 

Due to flight adjustments of some airlines, airmail services to the following destinations may subject to delay about 21 - 28 working days  (as advised by overseas postal administrations)

Destinations Service Type
Asia Mainland China and Taiwan All airmail delivery services
(including Speedpost)
Japan and Korea Speedpost
Europe Belgium, Denmark, France, Germany, Italy and Netherlands All airmail delivery services
(including Speedpost)
United Kingdom All airmail delivery services
(including Speedpost)
North America United States All airmail delivery services
(including Speedpost)
Central and South America Argentina, Brazil, Colombia, Costa Rica and Ecuador All airmail delivery services
(including Speedpost)
Oceania Samoa (U.S.A. Territory) Speedpost

 

FAQ:

1. Where is my order? 

If the item is provided with tracking number, you could visit www.17track.net and check on the delivery status. 

2. What if I order but the item has not yet provided tracking number nor marked as shipped? 

We are monitoring the situation in daily basis, and once the local post office (Hong Kong Post) resume normal, we will process the shipment the soonest. 

3. Any alternative shipping services? 

We are doing the best we could by choosing the best shipping service. There are few companies out there and we are not only getting your item ship out but also getting your item(s) deliver to you safe and clean.

We apologize for any inconvenience caused.

 



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