Dear Pinalloy Community,
We want to keep you informed about an important update regarding shipping times in 2025. Due to recent U.S. tariffs impacting global supply chains, we’re experiencing delays in our shipping process. These tariffs, which increased rates on imports by 10-23% as reported in early 2025, have caused customs backlogs and slowed international shipments. As a result, all orders placed on or after April 27, 2025, will face an additional 7-9 working days for delivery.
We understand how frustrating delays can be, and we’re working closely with our shipping partners to minimize disruptions. Our team is exploring alternative routes, adjusting import strategies, and keeping a close eye on tariff negotiations to get your orders to you as quickly as possible. In the meantime, we recommend placing orders early to account for the extended shipping times, especially for time-sensitive purchases.
To help you stay updated, we’ve added a real-time shipping tracker to your Pinalloy account dashboard, where you can monitor your order’s progress. If you have any questions or need assistance, our customer support team is here for you—reach out via email at support@pinalloy.com .
Thank you for your understanding and continued support. We’re committed to delivering the best experience possible, even amidst these challenges. Stay tuned for further updates as we navigate this evolving situation together!
Best regards,
The Pinalloy Team