We hope this message finds you well. As we approach the Chinese New Year (CNY) celebrations in 2026, we wanted to inform you of some temporary adjustments to our shipping schedule to ensure transparency and help you plan accordingly.
Key Details:
- Affected Period: From February 9 to February 28, 2026.
- Reason: Our operations will be impacted by the CNY holiday, a time for family gatherings and national observances in regions where many of our suppliers and logistics partners are based.
- Shipping Impact: Orders placed or processed during this period may experience delays of approximately 5-12 working days. We appreciate your understanding as our team takes this well-deserved break.
- Resumption: Normal shipping operations will resume on March 1, 2026, and we'll work diligently to catch up on any pending orders.
If you have urgent needs or questions about an existing order, please contact our support team at pinalloy@gmail.com or via our website chat. We recommend placing orders early to minimize any potential disruptions.
Thank you for your continued support and patience. Wishing you a prosperous and joyful Year of the Fire Horse!
Best regards,
Pinalloy